Terms & Condition

Welcome to Ciya!

This website is operated by CIYA Skincare. Throughout the site, the terms “we,” “us,” and “our” refer to CIYA and CIYA SKINCARE. By accessing or using this website, including purchasing products from us, you agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully before proceeding.

1. Overview

By visiting our site and/or purchasing products from Ciya skincare, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms and policies referenced herein or available via hyperlink. These Terms apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

If you do not agree to all these Terms, please refrain from using our site or services.

Any new features or tools added to the current store shall also be subject to these Terms of Service. We reserve the right to update or change these Terms at any time by posting updates on this page. You should check this page regularly for changes. Your continued use of the website after any changes signifies acceptance of those changes.

2. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for your minor dependents to use this site.

You agree not to use our products for any illegal or unauthorized purposes, nor may you, in using our Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any viruses, worms, or any other destructive code.

Any breach of these Terms will result in an immediate termination of your access to the Service.

3. General Conditions

We reserve the right to refuse service to anyone at any time, for any reason, without notice.

You understand that your content (except credit card information) may be transferred encrypted and involve (a) transmissions over different networks; and (b) changes to conform to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service without express written permission from us.

The headings used in this agreement are for convenience only and do not limit or affect these Terms.

4. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Material provided on this site is for general information and should not be relied upon as the sole basis for decision-making. We reserve the right to update the site’s contents, but we do not commit to updating any information on the site.

It is your responsibility to monitor changes to the site.

5. Modifications to the Service and Prices

Prices for products are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, without prior notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

6. Products or Services

Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to our return or exchange policy.

We have made every effort to display our products as accurately as possible, including their colors and images. However, we cannot guarantee that the colors displayed on your monitor will be accurate.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. This right may be exercised on a case-by-case basis. We also reserve the right to limit the quantities of products available for purchase. Product descriptions, pricing, and availability are subject to change at any time.

We do not guarantee that the quality of any products or services will meet your expectations or that any errors will be corrected.

7. Accuracy of Billing and Account Information

We reserve the right to refuse any order placed with us, and we may, at our discretion, limit or cancel quantities purchased per person or order. These restrictions may apply to orders placed under the same account, credit card, and/or billing/shipping address. In such cases, we will attempt to notify you via the provided contact information.

You agree to provide accurate, complete, and current information for all purchases made on our site. You also agree to update your account information as necessary to complete transactions and contact you regarding your order.

8. Optional Tools

We may provide access to third-party tools that we neither monitor nor have control over. You acknowledge and agree that we provide these tools “as is” and “as available,” and that we have no liability for your use of these tools.

Any use of optional tools is entirely at your own risk, and you should review the terms provided by the third-party tool providers.

We may also introduce new services or features in the future, which will be subject to these Terms.

9. Personal Information

Your submission of personal information through the store is governed by our [Privacy Policy].

10. Errors, Inaccuracies, and Omissions

Occasionally, there may be errors or inaccuracies on the site related to product descriptions, pricing, promotions, or offers. We reserve the right to correct any errors and update information without prior notice.

We do not have an obligation to update or amend information, except where required by law.

11. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, secure, or error-free. We also do not warrant that the results obtained will be accurate or reliable.

Your use of our Service is at your own risk. The service and products are provided “as is” without any warranties of any kind, either express or implied.

In no case shall CIYA Skincare, its directors, employees, agents, or affiliates be liable for any damages arising from your use of the Service, including lost profits, data, or other damages.

12. Terms for ₹0 Products and Free Gifts

• Free Gifts Are Promotional: Products priced at ₹0 are offered only as part of promotional campaigns and cannot be purchased separately.
• ₹0 Product Not a Standalone Purchase: If a ₹0 product appears due to a website error and not as part of a valid promotional offer, we reserve the right to cancel or adjust the order.
• Non-Returnable: All ₹0 products and free gifts are final sale items and cannot be returned or exchanged except in cases of damage during delivery.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

• Email: ciyaskincare@gmail.com

By accessing our Site and/or using our products or services, you agree to comply with these Terms and Conditions.